Identity & Access (Workforce & Customer)

Workforce identities (employees, contractors) and customer identities require robust lifecycle management—especially for privileged or high-risk roles. Traditional IAM solutions often fail to unify identity governance with privileged access controls.
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Fragmented Directories:

Multiple AD domains, plus cloud directories.

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Over-Provisioned Roles:

Users accumulate unrevoked privileges over time.

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Complex Onboarding/Offboarding:

Manual processes can leave orphan accounts or stale credentials.

Relevant CyberArk Solutions

CyberArk Identity: Single sign-on (SSO), multi-factor authentication (MFA), adaptive authentication for workforce and customer access.

Lifecycle Management: Automated provisioning and deprovisioning of privileged roles.

Adaptive Policies: Step-up authentication for risky sessions or sensitive data access.

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Detailed Use Case

A global tech enterprise merges with another company, doubling workforce identity sets. They need a unified approach that merges AD forests, ensures minimal privilege, and extends to external contractors.

Integration Strategy

Configure CyberArk Identity to unify multi-domain AD logins with cloud apps.

Adaptive MFA

High-value or privileged operations require additional authentication, factoring in device trust or location.

Automated Provisioning

HR triggers new user creation in the centralized identity portal. Privileged roles auto-assign via role-based access.

Lifecycle Cleanup

When employees or contractors exit, their accounts and roles are automatically revoked, preventing orphan privileges.

Why Choose Dhanyaayai

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Identity-Centric Security
We align workforce identity with privileged access controls for end-to-end coverage.
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Consolidation Expertise
Skilled in AD forest merges, cross-domain trust, and SSO across hundreds of SaaS apps.
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Adaptive Authentication
Implement risk-based policies (geolocation, device posture) for a zero trust approach.
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Project Governance
We handle everything from initial AD sync to continuous identity reviews.

Key Benefits

Consistent User Experience

One login for all resources, with step-up authentication for sensitive tasks.

Eliminated Orphan Accounts

Automated workflows ensure accounts are properly deactivated.

Enhanced Security Posture

Minimizes password sprawl and shadow IT usage.

Reduced Administrative Overhead

Fewer helpdesk tickets for password resets, access requests, or user onboarding.

Get Started Today, Ready to simplify your database management?

Contact us today to learn more about our Database Management Services and discover how Dhanyaayai can help you unleash the power of your data.

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